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PRIVACY POLICY
Effective Date: November 7, 2025
1. Introduction and Data Controller

This Privacy Policy (the "Policy") is an integral part of the CallMeChat Terms of Use (the "Agreement"). We are deeply committed to safeguarding your privacy and handling your personal data (the "data") solely to ensure the availability of the Website and process your requests.

  • Age Restriction: The use of the Website is strictly prohibited for individuals who are under 18 years of age or who have not reached the age of legal majority in their country. We do not knowingly process personal data from individuals under 18.
  • Data Controller: Your data controller is Cortox Limited.
  • Contact: If you have any questions, please contact us at [email protected].
2. Data Controller, Data Processors, and Third Parties
2.1 Our Role

The data controller, responsible for determining the purposes and means of processing your data, is Cortox Limited.

2.2 Data Processors

When processing your data, we may use data processors (third parties that process data on our behalf), including:

  • Cloud Storage Providers: For data storage.
  • Data Analytics Providers (e.g., Google Analytics): For analyzing Website usage and optimization.
  • Communication Services Providers: For request processing.
  • Other Partner Service Providers: For the operation, improvement, and support of our services and the Website.
2.3 International Data Transfers

If we transfer personal data originating from the EEA to countries that do not provide an adequate level of data protection, we use appropriate legal bases, such as Standard Contractual Clauses approved by the European Commission.

3. Categories of Data We Process

The term "data" refers to any information that can, either alone or combined with other information, identify you as an individual.

We, either independently or with the assistance of data processors, may collect the following data:

  • Data received when you contact us: Preferred language, name, email, and any information included in the inquiry.
  • Data received via forms: Information you voluntarily provide (e.g., in a contact form or during sign-up for partner services).
  • Data collected automatically: IP address, time zone, device type, operating system, geographical data (country, city), and your activity on the Website.
  • Tracking Technologies: Cookies and other tracking identifiers (see our separate Cookies Policy).
4. Purposes and Legal Bases of Data Processing

We process your information with the following purposes and legal bases:

Purpose of ProcessingLegal Basis (GDPR)
Ensure Accessibility and FunctionalityPerformance of the contract (the Agreement): To provide access to the Website and associated services.
Communicate with you (requests, updates)Performance of the contract and/or Our legitimate interest: To respond to inquiries.
Develop and Optimize the WebsiteOur legitimate interest: Analysis of user activity, ensuring proper Website function, and optimization.
Maintain Safety and Security; Enforce AgreementOur legitimate interest: Maintaining Website security, fraud prevention, and Agreement enforcement.
Fulfill Legal ObligationsCompliance with a legal obligation: Adherence to applicable laws.
Marketing CommunicationsYour explicit consent: Sending news, special offers, and promotional materials.

Marketing Consent: Where data is collected for marketing, you will have the option to withdraw your consent at any time, free of charge, by clicking on the "Unsubscribe" button in the emails we send to you.

5. Processing Term, Location, and Security
5.1 Processing Term

Your data will be processed during your usage of the Website and until the termination of such usage (or the Agreement). Upon termination, we will cease processing unless otherwise required by law.

5.2 Data Security

We implement technical and organizational measures to ensure secure processing of information, including protection against unauthorized or unlawful processing, as well as accidental loss, destruction, or damage.

6. Your Data Subject's Rights (GDPR)

As a data subject, you have the following rights. To exercise them, please contact us at [email protected].

  • Right to Access: You can request to know what personal data of yours is being processed.
  • Right to Rectification: You can ask to correct inaccurate data.
  • Right to Erasure ("Right to be Forgotten"): You can request the deletion of data if its processing is no longer necessary.
  • Right to Restriction of Processing: You can request the limitation of processing your data under certain circumstances.
  • Right to Withdraw Consent: You can withdraw your consent for data collection and processing at any time.
  • Right to Data Portability.
  • Right to Lodge a Complaint with a supervisory authority.
7. Contact Us

If you have any questions regarding this Policy, please contact us:

Cortox Limited, Pavlou Nirvana, 4 ALPHA TOWER, 1st floor, Flat/Office 13 3021, Limassol, Cyprus

Email: [email protected]